The Next Step in Field Service Management Workmate is a Field Service Management tool, designed to help you manage your team and their work, all on mobile devices.
WorkmateManage on the go!
More effectively manage your transportation personnel, whether they’re delivery agents, truck drivers, or taxi drivers, to maintain high efficiency and keep your logistics on the right path.
Workmate is the ideal tool for managing field work, such as installations and repairs, providing dispatchers with a real-time view of the current status of various tasks and giving customers an overview of where the technician is located and an estimate of arrival time.
From managing your security team’s procedures, to eliminating unnecessary paperwork through workflow electronization, Workmate will help you support and streamline your security procedures and keep your important information centralized and readily available.
Help bolster and support your direct sales, with a convenient and reliable overview of the status of your sales and stock. With this information more accessible, you can better organize and support your field agents and increase the success of your business.
MANAGING PEOPLE IN THE FIELD IS WHAT WE EXCEL AT. LET US HELP
How it worksSetting up is easy - Workmate integrates into and builds upon existing data, systems, and solutions.
About WorkmateHow do you succeed in today’s marketplace? How do you differentiate yourself from the competition? Above all, we believe success derives from delivering first-class service to customers. Avoiding potential quality issues, by monitoring all services and, if necessary, ensuring timely intervention by people out in the field. WORKMATE ensures you’re delivering first-class service through our set of automated features designed to simplify and improve the management of field service activities. Mobile apps provide field workers with all the information needed to perform the task, while ensuring the proper implementation of the Terms of Service (SLA) and keeping you updated with the current status of the service. Thanks to an immediate overview, you’re able to plan more quickly and ensure the works that needs to be done, gets done effectively and transparently.
Reduce Service Costs – By optimizing the management of your service lifecycle you can benefit from a significant reduction in service costs.
Streamline Workflow – A reliable and user-friendly tool for managing and automating services, which employs and utilizes industry best practices.
Improve Service Levels – An increasing number of companies are realizing that establishing and monitoring service levels is an impactful means of increasing productivity and giving them a competitive edge over their competitors. Workmate is the ideal tool to manage these expectations.
Ensure High Customer Satisfaction – High levels of customer satisfaction is a prerequisite for building long-term business success, as getting a new customer is much more expensive than keeping an existing one. Ensuring a high-quality, reliable service becomes the deciding factor for continuing cooperation.
WE KEEP IT SIMPLE WITH SEAMLESS INTEGRATION AND USER-FRIENDLY TOOLS
Workmate by the NumbersWorkmate has been delivering high-quality results for over 6 years. During that time, we’ve enjoyed many accomplishments.
6+ Yearscollective experience
4 000 000+completed tasks
7 yearsof continual development
RELIABILITY AND RESULTS YOU CAN DEPEND ON